Unlock the Full Potential of
Your
✦ Service Excellence
Staying Ahead with TAG
• Stay ahead of the Forbes Travel Guide curve with our comprehensive product and service evaluations. • Immediate results, insights, and recommendations provided at your fingertips.
Staying Ahead with TAG
• Stay ahead of the Forbes Travel Guide curve with our comprehensive product and service evaluations. • Immediate results, insights, and recommendations provided at your fingertips.
ACE IT! Astounding Customer Engagement Intuitive Training
• Techniques for associates to deliver astounding guest engagements. • Empowerment in problem handling and service delivery.
ACE IT! Astounding Customer Engagement Intuitive Training
• Techniques for associates to deliver astounding guest engagements. • Empowerment in problem handling and service delivery.
Commit with TAG
• Strategic workshop to improve hotel's service culture. • Proven methods to enhance service, ambiance, and profitability. • Workshop to streamline event processes and enhance guest experiences.
Commit with TAG
• Strategic workshop to improve hotel's service culture. • Proven methods to enhance service, ambiance, and profitability. • Workshop to streamline event processes and enhance guest experiences.
From Management to Meaningful Leadership
• This isn’t just another training. It’s a mindset shift — from managing tasks to impacting people. • Equip your hotel leaders with the tools to lead with purpose, drive culture, and deliver unforgettable experiences, one team at a time.
From Management to Meaningful Leadership
• This isn’t just another training. It’s a mindset shift — from managing tasks to impacting people. • Equip your hotel leaders with the tools to lead with purpose, drive culture, and deliver unforgettable experiences, one team at a time.
Project ITR (Intent To Recommend)
• Utilize the techniques honed at The Ritz-Carlton, Shangri-La, and Amazon to transform your customer experience. • Analyze each customer segment to identify and eliminate pain points. • Enhance key moments and turn satisfied guests into passionate advocates.
Project ITR (Intent To Recommend)
• Utilize the techniques honed at The Ritz-Carlton, Shangri-La, and Amazon to transform your customer experience. • Analyze each customer segment to identify and eliminate pain points. • Enhance key moments and turn satisfied guests into passionate advocates.
Expert Guidance
Proven Results
Quality Focus
Strategic Insights
Customer Satisfaction
Tailored Solutions
Operational Efficiency
Innovative Training
Performance Improvement
TheAstoundGroup © 2024 All rights reserved.
TheAstoundGroup © 2024 All rights reserved.