Staying Ahead with
✦ TAG
Introducing our #tagMysteryGuest program! Discover where you stand against the 5-Star Standards of FTG and effortlessly enhance your service and facility ratings. Elevate your business with our discreet, unannounced evaluations guided by our #tagchecklist seamlessly linked to FTG Standards.
Receive a comprehensive report packed with insights and recommendations before we leave your property. Know exactly where your weakest links lie and how to strengthen them.
Access a dynamic Dashboard to delve deeper into your results. Leaders can craft tailored action plans and track progress over time, ensuring accountability and continuous improvement.
Say goodbye to mundane training sessions! Our "Take 2" workshop transforms learning into a lively experience. Your Arrival/Departure, Housekeeping, Recreation, and F&B teams will relive the experiences and make it right the second time around.
A follow-up visit is included to ensure your trajectory toward excellence continues!