✦ Astounding Stories
From Legacy to Leadership: Guiding the Next Generation at Handlery Union Square Hotel
Watching the team apply the “Ask Why 5x” technique with curiosity and honesty reminded me of how powerful simple tools can be when used with the right mindset.
From Legacy to Leadership: Guiding the Next Generation at Handlery Union Square Hotel
Watching the team apply the “Ask Why 5x” technique with curiosity and honesty reminded me of how powerful simple tools can be when used with the right mindset.
I hear you…
“I hear you… I hear the truth in every word you say. And I hear you with my heart. Please, don’t stop doing this training. Others need to hear you, too.”
I hear you…
“I hear you… I hear the truth in every word you say. And I hear you with my heart. Please, don’t stop doing this training. Others need to hear you, too.”
A Lesson from a Napkin
“We take pride in what isn’t in our food as much as what is…” That simple phrase told me everything I needed to know. And yes, the pastries were just as good as promised.
A Lesson from a Napkin
“We take pride in what isn’t in our food as much as what is…” That simple phrase told me everything I needed to know. And yes, the pastries were just as good as promised.
Leveraging Technology to Create Meaningful Guest Connections
Technology should enhance, not replace, the human connection. Whether through reservation systems, mobile check-ins, during calls from guestrooms to any part of the hotel, the goal remains the same—to make every guest feel recognized and valued.
Leveraging Technology to Create Meaningful Guest Connections
Technology should enhance, not replace, the human connection. Whether through reservation systems, mobile check-ins, during calls from guestrooms to any part of the hotel, the goal remains the same—to make every guest feel recognized and valued.
I see your eyes…
Mucize is one of the most beautiful films I have ever seen, a story that touches the heart and soul. It is a tribute to the teachers, mentors, and learning professionals who shape lives, often without realizing the depth of their impact.
I see your eyes…
Mucize is one of the most beautiful films I have ever seen, a story that touches the heart and soul. It is a tribute to the teachers, mentors, and learning professionals who shape lives, often without realizing the depth of their impact.
A Bento Box Story...
It’s moments like these that remind me why I’m so passionate about this industry—because true service, at its core, is about creating lasting connections and unforgettable experiences.
A Bento Box Story...
It’s moments like these that remind me why I’m so passionate about this industry—because true service, at its core, is about creating lasting connections and unforgettable experiences.
The Elevator Boy...
Over three decades ago, a story showcased the transformative power of a company motto that allows associates to see themselves with dignity equal to the people they serve…
The Elevator Boy...
Over three decades ago, a story showcased the transformative power of a company motto that allows associates to see themselves with dignity equal to the people they serve…
TheAstoundGroup © 2024 All rights reserved.
TheAstoundGroup © 2024 All rights reserved.