To be Consistently Consistent!
It was an honor and a joy to engage once again with Seda Hotels and Resorts—this time, to help shape and define their Service Standards that will guide every hotel across the brand in delivering consistent excellence… and always, One More Degree of Hospitality.
What made this project truly special was not just the framework we built, but the people behind it. The passion, collaboration, and genuine care shown by the Core Project Team reminded me why Seda stands out in the industry—it’s not just about service; it’s about the heart of Filipino hospitality.
My heartfelt thanks to COO Mr. Gustavo Morales for his trust and confidence, and to everyone who became part of Project Strengthen Our Strength.
Together, we didn’t just strengthen standards—we strengthened the very soul of the Seda experience.
